FRM®
Feedback Reflection Mastery®
When does feedback speed up development, and when does the truth get lost along the way?
FRM® treats feedback as a two-way ability. It identifies how you give feedback and how you receive it, make sense of it and turn it into better action.
Answers the stories:
Real product output
FRM®: five abilities and a personal development reading
See how the product turns measurement into a clearer reading and a next move.
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Turn the pages or swipe them aside.
What you gain
Feedback that is given, heard and changes something
What you can accelerate
more timely and clearer correction
more objective and constructive conversations
a deeper understanding of other people's perspectives
a concrete, systematic basis that supports growth in breadth and/or height
Where you may be losing
defensiveness instead of curiosity
silence or a truth that comes too late
opinions without verifiable observations
feedback with no change afterwards
Benefits
What does this mean for you?
We turn the depth of the product into decisions and actions you can put to work.
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Five distinct abilities
You see exactly where the process is strong and where it breaks down, instead of reducing it to a general "communication style".
2
An inner and an outer mirror
You compare your own observation with how it is reflected through the other person, and move the conversation from intention to impact.
3
Questions and actions
The result does not stay a percentage. Every indicator leads to reflection, recommendations and specific behaviour.
4
Value that builds up
FRM® has a result of its own: a personal report on how you give and receive feedback. The same questions are also part of LSA®, so a completed FRM® saves the participant time in a later LSA® cycle.
What you get
An individual report on the five dimensions of feedback
Individual report
An overall quotient and a reading of the five abilities.
Self-reflection
How you observe your own behaviour and impact.
Objectivity
How you use facts, observations and specific examples.
Constructiveness
How you turn correction into opportunity and action.
Cognitive empathy
How you understand the other person's point of view.
Acceptance
How you turn difficult information into learning and growth.
After the result
Measurement is the start of the management conversation, not its end.
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You see
How you work with feedback across five abilities.
2
You understand
Where the truth turns into learning and where it gets blocked.
3
You choose
What to continue, stop or start.
4
You apply
You test the new behaviour in real conversations.
Ordering
How to get it
Register and order it online from the panel, paying by card. If you already have an account, just log in. If you prefer an offer, tell us what you want to measure and we will send it to you.
Frequently asked questions