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Your practical roadmap to building a feedback-driven organization

Throughout human civilization, mastering the art of giving and receiving feedback has never been optional — it’s essential. Drawing on over 30 years of experience with leaders and teams, we’ve identified five critical dimensions that define truly effective feedback. These dimensions form the foundation of the Feedback Reflection Mastery® which is our proprietary tool based on our work numerous organizations.

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The main objective in developing the concept was to create a feedback tool that covers both giving and receiving feedback, fully recognizing the two-way nature of the process. Designed with people and their growth in mind — and focused directly on you. The second goal was to make it as practical as possible. Experience proves that when people apply its guidelines, they achieve more effective and efficient results both at work and in life.

Inside, you’ll find the Aleksiev’s Mirrors tool, which helps you pinpoint which parts of your inner focus and your ability to influence others (external focus) are already your strengths — and which ones you choose to develop further.

The Five Dimensions

  • Self-Reflection: Reviewing and refining your thoughts and actions with the goal of improving the impact of feedback.
  • Objectivity: Delivering feedback based on clear facts and specific examples, free from bias or assumptions.
  • Constructiveness: Offering feedback that not only identifies areas for growth but also provides actionable next steps.
  • Cognitive Empathy: Understanding others’ viewpoints and feelings without losing clarity or objectivity.
  • Openness to Embrace Feedback: Receiving feedback with curiosity and calm, using it as a catalyst for growth.

Why Choose the Feedback Reflection Mastery®?

  1. Enhance Self-Awareness Through Feedback
    Feedback serves as a mirror, revealing blind spots and reinforcing strengths. Employees who receive regular, actionable feedback are 3.6 times more likely to feel motivated to perform at their best.
  2. Fuel Growth and Productivity
    Teams that engage in timely and constructive feedback show up to a 12.5% increase in productivity, driving innovation and continuous improvement.
  3. Improve Decision-Making with Diverse Feedback
    Open feedback channels bring varied perspectives that sharpen strategic thinking. Organizations with strong feedback cultures see a 17% rise in productivity and 21% higher profitability.
  4. Build Trust and Reduce Turnover
    Timely and honest feedback fosters trust and stronger relationships. Companies with regular feedback practices experience 14.9% lower employee turnover, reflecting greater engagement and loyalty.
  5. Drive Engagement and Initiative Through Feedback
    Precise and timely feedback focuses efforts, reduces errors, and aligns performance with goals. This creates an environment where employees are empowered and more likely to take initiative, sustaining high performance.

 

Feedback Reflection Mastery®:

  • Comprehensive Diagnostic Assessment
    FRM introduces a fresh approach for developing feedback by measuring your skills in giving and receiving feedback across five key dimensions—Self-Reflection, Objectivity, Constructiveness, Cognitive Empathy, and Openness to Embrace Feedback—providing a detailed profile of strengths and growth opportunities.
  • Dual Focus on Giving and Receiving Feedback
    Unlike many tools that focus solely on feedback delivery, FRM uniquely measures both the ability to give clear, constructive feedback and the ability to receive and integrate feedback effectively— empowering you to fully master communication and gain a holistic understanding of yourself.
  • Individualized, Dynamic Reports
    Each participant receives a personalized, dynamic report tailored to their unique profile. These reports feature detailed results across the five indicators, along with customized action plans and targeted questions designed to support individual development.
  • Data-Driven & Evidence-Based
    Based on more than 30 years of research and hands-on experience with leaders, the FRM framework and metrics draw on our collaborations with organizations that have boosted business results by 12% to 350%, alongside our scientific research.
  • User-Friendly & Scalable
    The tool’s intuitive design makes it accessible for all levels of users, from frontline employees to senior leaders, and scalable across teams, departments, or entire organizations.
  • Continuous Improvement Focus
    FRM supports ongoing feedback culture development with progress tracking over time, enabling organizations to measure impact and sustain momentum.
  • Confidential & Secure
    Designed to encourage honest participation, FRM ensures confidentiality and data security, creating a safe space for genuine reflection and growth.

Ready to Transform Your Feedback Culture?

Feedback Reflection Mastery® is more than an assessment — it’s your practical roadmap to building a feedback-driven organization. Our diagnostic tool precisely measures your team’s strengths and growth areas across these five dimensions, delivering clear, actionable insights that empower better two-way feedback and lasting success.

Experience the Power of Precision Feedback with Artapava now.